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Transport: Its not Uber, but its technology

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  • A return of the name, not the model, integrated technology, under local control
  • In 2018, what was considered was the introduction of Uber as a service
  • In 2026, what is accepted mainly involves the use of its technological tools, without opening the market to a regulated transportation model.

The name Uber has reappeared in local news, suggesting an establishment of the American giant in Mauritius. In reality, this does not entail an opening of the market to the classic Uber model nor an authorization for the platform to operate in the country, but an integrated technological adaptation to the existing system of licensed taxis. The government has not authorized Uber to operate in Mauritius as a transportation service in its classic model. This is confirmed by the Ministry of Transport, despite some publications implying an establishment of the American giant in the Mauritian market.

In reality, what is currently being introduced locally is not Uber as an operator, but a part of its technology, used through the ala-lila service, operated by Logidis.

For those familiar with the workings of the American platform, the difference is significant. In its most widespread form internationally, Uber relies on a digital platform connecting drivers and clients, often in a more flexible manner than traditional taxis. The model currently implemented in Mauritius, however, departs significantly from this.

Here, the system fits within the existing framework of regulated transportation. It is not an opening of the market to Uber as a full-fledged transport service, but an integrated technological adaptation to a local regulated system.

This debate is not new. As early as 2018, the Council of Ministers had noted a proposal to introduce “UBER Transport Services” in Mauritius. In its decisions of October 19, 2018, the Cabinet indicated that the dossier, examined by the National Transport Authority (NTA) and discussed with relevant stakeholders, would not be retained. The decision specified that this rejection also applied to “other similar services.”

At the time, the idea of Uber’s arrival in its original form had met with strong opposition, particularly from the taxi sector, where many saw it as a direct threat to their business. The project clashed with both the existing regulatory framework and the opposition from a strongly structured sector.

The current scheme highlighted in Mauritius is of a different nature. Logidis remains the operator of the service, with a system based on licensed taxis and not on an open platform for any individual driver. In other words, an individual cannot freely become an Uber driver in Mauritius as may be the case in other countries.

Access to the system remains limited to holders of the required authorizations in the local framework. Drivers retain their status as traditional taxis, and the service continues to evolve within a framework governed by existing rules.

What changes, however, is the tool. The integration of this technology allows for a modernization of the user experience: smoother reservations, better visibility, geolocation, and more tailored responses to the expectations of an increasingly connected clientele, especially in a tourist context.

In summary, Mauritius has not opened its market to the Uber model as it exists in several other countries. What is accepted today is not the Uber service in its classic form, but the use of its technology in a strictly regulated local framework.