Vueling, an airline owned by the IAG group, is enhancing the customer experience by introducing a new in-flight entertainment service. The digital platform offers a catalog of 18 films, 12 TV series, a 3D interactive map of the route, an onboard menu, information about the company’s network, and the ability to book activities at the destination.
The platform is now available on over half of the company’s fleet and operates through a direct connection to the onboard server of the device, meaning it does not require Wi-Fi or an external connection.
Through this portal, customers can enjoy a selection of entertainment content that will be updated seasonally. The current catalog includes 18 films for all audiences and 23 episodes across 12 TV series.
Additionally, the portal features a 3D interactive map that allows customers to track the flight itinerary in real-time. Customers can also access the menu and onboard shop, where they can view the available meals, drinks, and products during the flight.
The portal also provides direct access to GetYourGuide, allowing customers to discover activities, excursions, and experiences at the destination. It also includes information about Vueling’s network, sustainability initiatives, and customer support services.
This new service, provided by Viasat, complements the existing Wi-Fi connectivity available on a large part of the company’s fleet, which includes 15 minutes of free internet access for customers.
[Context: Vueling is an airline owned by the International Airlines Group (IAG) and is introducing a new in-flight entertainment service available on personal devices.] [Fact Check: The new service offers a selection of films, TV series, a 3D interactive map, and the ability to book activities at the destination. It does not require Wi-Fi and is accessible on over half of Vueling’s fleet.]
